Insights on Leadership and Professional Development From my Internship at Houston Mayor’s Office

By

Dr. Usha Brandon

Houston's renamed sustainability office to report to mayor, continue addressing climate change – Houston Public Media
Leadership and professional development are vital skills that shape careers and influence communities. During my internship with the Houston Texas Mayor’s Office in the Department of Boards and Commissions, I had the invaluable opportunity to observe how effective leadership and collaboration drive progress. Working closely with the department director, her assistant, city council members, board members, and fellow interns provided me with priceless lessons that have profoundly shaped my understanding of professional growth and leadership dynamics. Additionally, my involvement in community events such as Girls Incorporated and the Hispanic Heritage Awards enriched my understanding of civic engagement and organizational dynamics. The following are fundamental lessons that shaped my perspective on leadership and professional development.

The Importance of Collaborative Leadership

One of the most striking aspects of my internship experience was observing the collaborative leadership style demonstrated by the director and her assistant. Their ability to foster teamwork, delegate responsibilities, and communicate effectively was a cornerstone of their success. In the Department of Boards and Commissions, where decisions impact the city’s governance and community well-being, collaboration was not just encouraged, it was essential.

The director exemplified leadership by creating an environment where every team member felt valued. She regularly sought input from staff, interns, and board members, ensuring diverse perspectives were considered in decision-making. This approach not only enhanced the quality of outcomes but also cultivated a sense of ownership among all contributors. I learned that true leadership is not about prescribing solutions but about empowering others to share their expertise and ideas.

Professional Development Through Hands-on Experience Exposure and Mentorship

Internships are often described as stepping-stones to professional growth, offering opportunities to gain practical experience, develop essential skills, and build connections. As an intern, I had the opportunity to interact with city council members, board members, and other stakeholders. These interactions exposed me to the intricacies of municipal governance and the importance of building relationships across various sectors. Observing how council members balanced their roles as policymakers and community representatives taught me valuable lessons about accountability and adaptability.

The mentorship I received from the director and her assistant was exceptionally impressive. They dedicated time to guide me through tasks, explain processes, and provided constructive feedback. This hands-on approach helped me develop critical skills such as attention to detail, effective communication, and time management. I learned that professional development is not just about acquiring technical skills but also about understanding the nuances of interpersonal dynamics and organizational culture.

Throughout my internship, I was entrusted with responsibilities that challenged me to grow both personally and professionally. From conducting research on potential board members to assisting with administrative tasks, every assignment contributed to my development. One of the most rewarding aspects of the internship was the opportunity to refine my organizational and time-management skills.

The fast-paced environment of the Mayor’s Office demanded efficiency and attention to detail. I quickly learned the importance of prioritizing tasks and meeting deadlines without compromising quality. Working alongside seasoned professionals provided me with constructive feedback that helped sharpen my approach to problem-solving.

Navigating Challenges with Resilience

Every internship comes with its share of challenges, and mine was no exception. From managing tight deadlines to balancing competing priorities, I encountered situations that tested my resilience and problem-solving abilities. However, these challenges were opportunities for growth. The director’s emphasis on maintaining composure under pressure was a lesson I took to heart. She demonstrated that leadership is as much about emotional intelligence as it is about strategic thinking.

One memorable experience involved working together to ensure timely submission of board nominations. This task required clear communication, meticulous organization, and a proactive approach to resolving conflicts. By observing how the director handled similar situations with grace and professionalism, I gained confidence in my ability to navigate challenging situations.

Learning from Diverse Perspectives

Working with a diverse group of individuals, from seasoned professionals to fellow interns, was another highlight of my internship. Each person brought unique insights and experiences to the table, enriching discussions and broadening my understanding of effective teamwork. The interns I collaborated with were driven and resourceful, pushing me to challenge myself and strive for excellence.

City council members and board members often shared their perspectives on leadership during meetings and informal conversations. Their stories highlighted the importance of perseverance, humility, and a commitment to serving others. These interactions reinforced my belief that leadership is not confined to a title or position but is demonstrated through actions that inspire trust and drive positive change.

Community Engagement: Lessons from Girls Incorporated and Hispanic Heritage Awards

Beyond my work in the office, participating in community events deepened my understanding of civic leadership and social impact. I had the privilege of assisting the comptroller in coordinating the Girls Incorporated Awards, an organization dedicated to empowering young girls through education and mentorship, this experience was very significant. I helped coordinate activities that encouraged building self-esteem and leadership skills. Witnessing the transformative impact of these programs reinforced my belief in the importance of investing in future generations.

Similarly, contributing to the Hispanic Heritage Awards highlighted the significance of cultural celebration and representation. The event honored individuals who had made exceptional contributions to the Hispanic community in Houston. My role involved logistical support, ensuring that the event ran smoothly while upholding its spirit of inclusivity and recognition, as well as assisting with the creation of the proclamation awards. These experiences taught me that leadership extends beyond organizational settings, it is also about uplifting communities and creating spaces for diverse voices to be heard.

My internship at the Mayor’s Office was more than just a professional experience, it was a journey of personal growth and discovery. The lessons I learned about leadership and professional development have left an indelible mark on how I approach challenges, collaborate with others, and aspire to make a difference in my community.

As a testament to my contributions during this internship, I was honored with a proclamation of recognition from the mayor for my outstanding performance. This acknowledgment not only reinforces the value of hard work and dedication but also inspires me to continue striving for excellence in all my professional endeavors.

© 2025 U. Brandon.
As I continue to grow in my journey, I will carry the values instilled during this internship: collaboration, mentorship, resilience, the value of diverse perspective, and the importance of community engagement. These principles are not only essential for personal success but also for fostering positive change in any organization or community.

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